Overview
This bespoke interactive workshop guides recruiting managers through each stage of their organisation’s recruitment and selection process.
Attendees will explore best practice, legal responsibilities, and practical techniques while gaining hands-on experience in the skills required to select the most suitable candidate for a role.
The workshop blends discussion, case studies and practical exercises to build confidence and capability.
Workshop Content and Actor Options
The workshop is available as a half-day or a full-day programme tailored to the organisation’s recruitment and selection framework.
Depending on the chosen duration, the workshop will explore some or all of the following areas:
1. Introduction and Process Overview
- A step-by-step overview of the full recruitment and selection cycle
- The benefits of a structured, objective and evidence-based approach
2. Legal Responsibilities
- The Equality Act 2010 and how discrimination can occur in recruitment
- Responsibilities under the Data Protection Act 1998 GDPR and the Asylum and Immigration Act 2008
- Applying legal requirements confidently and consistently.
3. Role Profiles and Job Descriptions
- Writing clear, accurate and inclusive role profiles and job descriptions
- Developing selection criteria that reflect the requirements of the role
- Using competencies or person specifications effectively (aligned to the organisation’s recruitment model).
4. Short-Listing Candidates
- Assessing CVs or application forms against agreed selection criteria
- Using short-listing grids and scoring systems to ensure fairness and consistency
- Considering additional assessment methods and when to use them.
5. Interview Skills
- Structuring interviews to gather meaningful, job-related evidence
- Developing effective interview questions
- Using probing and follow-up techniques to gain deeper insight
- Practising interview skills through mock interviews with feedback.
6. Evaluating Evidence and Providing Feedback
- Effective note-taking and maintaining accurate interview records
- Rating and scoring candidates using structured methods
- Using interview grids to support objective decision-making
- Providing constructive, professional feedback to unsuccessful applicants.
Interview Skills Practice
There is also the option to include an additional half-day’s training with actors. Attendees have the opportunity to conduct ‘mock interviews’ with actors playing employees. The actors, who are also trained coaches, give feedback and coach the attendees on their interview skills.
What Participants Will Learn
By the end of the workshop, attendees will be able to:
- Apply a structured, fair and legally compliant recruitment process
- Write clear role profiles, job descriptions and selection criteria
- Short-list candidates objectively using evidence-based methods
- Conduct confident, well-structured interviews
- Evaluate candidate performance using consistent scoring approaches
- Provide constructive feedback to applicants
- Make recruitment decisions that are defensible, transparent and aligned with organisational values.
Course Tutors
Josie Hastings, who is a trainer specialising in unconscious bias, discrimination and harassment at work. The actors are also executive coaches.
