We offer a range of interactive face-to-face and Zoom workshops to help managers and staff understand and implement equality, diversity and inclusion in their workplace and overcome unconscious bias.

What does it cover?

It will cover some or all (depending on duration) of the following areas:

Unconscious and Implicit Bias

  • What is unconscious and implicit bias and the different forms they take
  • How unconscious and implicit bias might affect interactions and processes involving job or university applicants, staff, colleagues, students and/or patients
  • How to minimise the impact of bias

The Equality Act 2010

  • The nine equality strands
  • Recognising discrimination: direct and indirect; discrimination by perception and by association, discrimination arising from disability, occupational requirements and positive action. (Using case studies to illustrate).

Other key legislation

  • Human rights act, right to work, maternity leave, parental leave, domestic leave, flexible working requests. (Using case studies to illustrate).

Responsibilities to external clients, customers, contractors and service users

  • Legal and good practice requirements
  • Dealing with situations

 Harassment and bullying at work

  • Defining and recognising harassment and bullying
  • Preventing and/or dealing with overt and covert behaviour
  • Creating an environment free from harassment and bullying.

Dealing with workplace allegations and incidents

  • Examination of a range of relevant workplace allegations and incidents of discrimination, unfair treatment or harassment and how they could be resolved. (Using case histories to illustrate).

Organisational procedures

  • Using the organisation’s procedures to support managers and staff in dealing with situations.

What will I learn?

 By the end of the workshop, participants will be able to:
  • Define what is meant by unconscious and implicit bias
  • Identify how unconscious and implicit bias might affect interactions and processes involving job or university applicants, staff, colleagues, students, patient and/or service users
  • Take steps to minimise the impact of bias in their interactions.
  • Define what equality, diversity and respect means in practical terms
  • Understand their statutory and legal obligations in terms of employment, customer care and/or service delivery issues
  • Recognise discrimination and other barriers to diversity and equality
  • Define harassment and bullying and recognise the many forms that they can take
  • Manage issues involving staff in their teams
  • Identify their personal and organisational responsibilities
  • Actions they can take back in the workplace.

More Info

Course duration: Full or half-day workshop delivered by Josie Hastings
How to book: To learn more about this course or to book a workshop, Contact Us.