We offer a range of interactive face-to-face and Zoom workshops to help managers and staff understand and implement equality, diversity and inclusion in their workplace and overcome unconscious bias.
What does it cover?
It will cover some or all (depending on duration) of the following areas:
Unconscious and Implicit Bias
What is unconscious and implicit bias and the different forms they take
How unconscious and implicit bias might affect interactions and processes involving job or university applicants, staff, colleagues, students and/or patients
How to minimise the impact of bias
The Equality Act 2010
The nine equality strands
Recognising discrimination: direct and indirect; discrimination by perception and by association, discrimination arising from disability, occupational requirements and positive action. (Using case studies to illustrate).
Other key legislation
Human rights act, right to work, maternity leave, parental leave, domestic leave, flexible working requests. (Using case studies to illustrate).
Responsibilities to external clients, customers, contractors and service users
Legal and good practice requirements
Dealing with situations
Harassment and bullying at work
Defining and recognising harassment and bullying
Preventing and/or dealing with overt and covert behaviour
Creating an environment free from harassment and bullying.
Dealing with workplace allegations and incidents
Examination of a range of relevant workplace allegations and incidents of discrimination, unfair treatment or harassment and how they could be resolved. (Using case histories to illustrate).
Using the organisation’s procedures to support managers and staff in dealing with situations.
What will I learn?
By the end of the workshop, participants will be able to:
Define what is meant by unconscious and implicit bias
Identify how unconscious and implicit bias might affect interactions and processes involving job or university applicants, staff, colleagues, students, patient and/or service users
Take steps to minimise the impact of bias in their interactions.
Define what equality, diversity and respect means in practical terms
Understand their statutory and legal obligations in terms of employment, customer care and/or service delivery issues
Recognise discrimination and other barriers to diversity and equality
Define harassment and bullying and recognise the many forms that they can take
Manage issues involving staff in their teams
Identify their personal and organisational responsibilities
Actions they can take back in the workplace.
Course duration: Full or half-day workshop delivered by Josie Hastings How to book: To learn more about this course or to book a workshop, Contact Us.
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