Harassment and Bullying at Work No 1
If you manage people, these are words you probably dread. You're not alone; most managers feel the same. This blog post is the first of a series I'm going to
Josie Hastings Associates
Led by Josie Hastings, Josie Hastings Associates offer practical interactive training solutions that engage managers and staff.
With over 25 years’ experience, we have a comprehensive understanding of employment law and aim to assist participants in dealing with challenging situations at work, promptly.
Everything a manager needs to know to deal with harassment and bullying in their team or place of work.
Everything a manager needs to know to deal with harassment and bullying in their team or place of work.
Dealing with an Employee Who is Off Sick Regularly
Dealing with an employee who is off sick regularly can be a headache for you. And comes with a high cost to your business. Sickness absence also affects other staff,
How to Deal with an Employee who is a Poor Performer
How to Deal with an Employee who is a poor performer As a manager, you know it's part of your job to deal with employees who are poor performers. They
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Employee says they're being bullied or harassed
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Carrying out a harassment or bullying investigation in the UK
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Carrying out a harassment investigation in the US
Outstanding Development Experience
This highly experiential workshop has given an outstanding development experience for delegates and emerged as the most highly rated element of our management development offering.
Melanie Colwill
Learning & Development Manager, Hallmark Cards PLC
Encyclopaedic Knowledge
Josie is an exceptional trainer with encyclopedic knowledge of HR Law. She has a personal style that fully engages.
Jacqueline Fowler
Chief Executive British Institute of Radiologists
Up-to-date & Comprehensive
I can't praise Josie enough for her up-to-date and comprehensive knowledge of recruitment, her 'on the ground' experience, her creative ideas and passion towards her work. Josie is an absolute joy to work with.
Dr Fiona McNaughton
Online Producer, BBC Academy
Very Engaging Trainer
Josie is a very engaging trainer… She has lots of practical experience which helps to make it realistic.
Elspeth Evans
Deputy Chief Executive, The Royal College of Radiologists
Josie's training has helped me
Josie's training has helped me to developed confidence in dealing with challenging situations and to effectively performance manage my employees. This ultimately leads to a feeling of empowerment and has led to improvements in productivity and morale within my organisation.
Dr. Saaqib Ali
BDS London Guys Hospital, Principal Sherwood Dental practice.
We have worked with Josie since 2010.
We have worked with Josie since 2010. In an industry where harassment, bullying and equality can be alien terms, Josie delivers practical, relatable and engaging training sessions for our staff and managers. She manages to graciously connect behaviours at work with real implications for employees and employers. Her sessions are memorable and the right mix of lightness and seriousness. “Outside of her training, Josie is always available to answer questions and help us to deal with issues on a one-to-one basis. We are proud to work with her and delighted she has put her experience in a book for all.
Mabel Garcia Aranda
People Culture & EDI Manager, Ferrovial Construction
Josie designs and runs an extensive dignity and respect programme
Josie designs and runs an extensive dignity and respect programme for all our staff and managers using her team of actor-coaches. The programme is very successful, and she runs a yearly refresher course; always adapting her programme to the latest context and issues. The courses she runs are exceptionally well received, and lead to changes in employee behaviours. Josie is excellent at listening and taking on board complex ideas and then presenting them clearly and concisely. She is very easy to work with and brings a lot of experience to the table.
Natalie Brule
HR Director, Honourable Society of Lincoln’s Inn
Josie Hastings was recommended to us in 2015 to run Dignity and Respect
Josie Hastings was recommended to us in 2015 to run Dignity and Respect Training for all our staff and managers. Her sessions using actor-coaches were thought-provoking, entirely appropriate for our audience and well-received by all who attended. Josie continues to work for us to this day. We have appointed new volunteers as staff have left, and she provides the same service. Josie goes beyond the call of duty, making herself available outside of training sessions to answer any further questions from our staff representatives. She has a down-to-earth personality and knows how to get the best from people.
Marie Ruffle
HR Manager, Keble College, Oxford University
Josie Hastings as our Guardian of Safe Working
In 2019, the College appointed Josie Hastings as our Guardian of Safe Working. This role is independent of the management structure of the College. It provides staff with a safe conduit to report concerns regarding bullying, harassment, workload issues and any other matters that may impact on their wellbeing. In addition, Josie has provided training support to the College on equality, harassment and bullying issues since 2013 for both our employees and volunteers. She is also currently a proactive member of the College’s Equality Committee. Her expert contribution is informed by a wealth of experience and has definitely contributed positively to the College’s work. Josie is both approachable and friendly and can put our staff and volunteers at ease when discussing sensitive and complex matters.
Mark Blaney
Finance and Resources Director, Royal College of Anaesthetists
Josie Hastings as our Guardian of Safe Working
Josie Hastings has delivered equality and inclusion training with her team of actor-coaches for our organisation since 2015. “She is one of those extraordinary people who know how to engage with an audience. The simple way in which Josie shares knowledge and information always leaves you wanting more.
Steven Thompson
Workforce Development Manager, The National Lottery Heritage Fund
Josie Hastings Associates specialise in offering training in the challenging areas of employment.
These three actor-led scenarios Illustrate poor management practice in the areas of harassment and bullying; sickness absence and recruitment. The actors work with course participants to change the manager's behaviour which in turn creates a positive outcome to the situation.
See the Actors in Action
Harassment and Bullying
Sickness Absence
I have frequently used the advice in Josie Hastings’s book It Stops Now!
To address and successfully overcome issues of bullying and low-level disrespectful behaviour when dealing with colleagues and staff members on the different projects I’ve managed. Her advice is sound and helped me to create high performing and respectful teams.
“Conversely, her BIFF technique enabled me to transform my relationship with a contract manager who was bullying me, and I now have an excellent working relationship with him.”
Best "toolkit" On Bullying & Harassment Available
At last a sensible useable book full of helpful realistic ways on how do deal with all aspects of harassment & bullying, from informal methods through to the steps involved in a typical formal investigation in the US & UK. Josie Hastings acknowledges that all examples & perceptions of harassment & bullying behaviours are different & therefore will require a range of solutions. The book is packed with many fair, open & honest approaches which may be taken to work towards a resolution. The book is an essential, practical guide to how to deal with harassment & bullying in the workplace, written by a very credible & experienced author.
Truly comprehensive and expertly written
Truly Comprehensive and Expertly Written. Josie, Gives you everything you need to know here, about adapting to workplace culture and the consequences and liabilities of possible workplace harassment today.
In this unique, well illustrated, easy to read action oriented toolkit, she lays out step by step everything needed that will save all managers, supervisors and any workplace leaders, time and energy when dealing with today's modern workforce.
All whilst maintaining the correct levels of up to date knowledge, empathy and understanding. Great book.
Hope and help for managers
Hope and Help for Managers. This book demystifies workplace dynamics. About the time when I was despairing that you can't say anything to anyone, Josie outlines the interpersonal principles that apply to all relationships and especially in the workplace: deal with behavior, clearly explain expectations, show consideration, include, talk straight, etc.
In a nutshell, treat people respectfully and as a manager, lead people to their highest and best behavior. Josie gives many great examples and illustrations of correct interaction for modeling and instruction.
I recommend this book for anyone that leads people whether Fortune 500 or your local vegetable co-op. 5 stars.
Practical information and tips on bullying in the workplace
Practical Information and Tips on Bullying in the Workplace. I just finished Josie Hasting's book It Stops Now and I have to admit I am totally impressed.
As a former manager of organizations large and small I appreciate the level of detail Ms. Hastings provides.
This book is filled with definitions, examples, and easy to understand steps to address and prevent bullying. She even went the extra step of providing information on the differences between many of the English speaking countries regulations and laws. I really enjoyed that.
If you are a manager or supervisor, you need to get this book, read it, and keep it handy as a reference.